Punjab National Bank renders its customers the facility to make WB VAT Payments Online. This can be availed by customer of any Centralised Banking branch of the bank. For using the facility the customers must be registered with valid TIN number on GRIPS PORTAL. The customers should have PNB's Internet Banking User-id & passwords. Using this facility, the customers can make payments at any time of the day. This facility is available only for account holders of PNB and TIN holders registered with Department of Trade and Taxes. Steps for VAT /CST payments - Online

1. Log on for WB VAT Payment. And Register First Time.
2. Login with your ID. Select the relevant Payment type
3. Enter the complete details (ensure filling mandatory details/fields)
4. Enter the payment type wise amount.
5. Confirm and Submit for making payment.
6. Select Corporate / Retail Option
7. You will be directed to PNB's internet Banking Channel
8. Enter User-id & Password to logon
9. Select the account to be debited
10. Confirm payment by valid user-id & transaction password
11. On successful payment, Payment/Transaction-id will be generated with the link for cyber receipt/ Counterfoil of Challan, which can be printed and kept for future reference.
12. You can view the status of payment and generate cyber receipt again by clicking on WB VAT site
13. In case of Duplicate Transaction, i.e. with same CIN,inform the bank.
14. In case of any queries kindly send a mail to cokolitd@pnb.co.in, excisehelp@pnb.co.in, itdibs@pnb.co.in, or Call on 033-22265052/22264810(CO), 011-23357166,23716659
15. Steps to know your Bank Transaction id to generate DUPLICATE CYBER RECEIPT.
    • Login in to your Internet Banking A/C
    • Go to Accounts > statement of account(In drop down) > Give txn Date range > Select "Display on same page" >
    • click on "Statement" >
    • In Particulars For example:"WBVAT/030004828072017...../0123456789 (3rd field is your Bank Id without the zeros at the beginning ) You can use this Bank ID to generate DUPLICATE cyber receipt.
16. Application support Internet Explorer 6.0 and above. Also Turn ON Pop blocker of IE to generate Receipt. (Tools > Pop Up blocker > Turn ON Pop up Blocker)
17. If you will find any error during your transaction, Kindly check your account in internet banking whether your amount has been debited or not. If debited, wait for next day and print duplicate cyber receipt.